Hawaiian Airlines, a subsidiary of Hawaiian Holdings, Inc., (NASDAQ:HA) today announced the purchase of an additional Airbus A330-200 scheduled for delivery in the second quarter of 2011. With this announcement, Hawaiian is now acquiring 10 new A330s with purchase rights available for five additional aircraft. The first three A330s to join Hawaiian's fleet are scheduled to arrive in April, May and November of this year.
Mark Dunkerley, Hawaiian's president and CEO, said, "Good financial performance has positioned us well to seize the opportunities to grow our business. The A330 is the right aircraft for our customers and our bottom line and acquiring this additional aircraft will allow us to better capitalize on improving demand as the economic recovery gets underway."
Mar 9 · 10:54:00 AM · Source: Company Press Release
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by Steve Wieczorek
American Airlines (NYSE:AMR) Leverages NICE Interaction Analytics to enhance customer experience, according to Market Watch. NICE Systems (NASCAQ:NICE), a leading global provider of advanced solutions that enable enterprises and security organizations to extract insight from interactions, transactions and evaluations to drive business performance, and American Airlines today announced that American is achieving improvements in customer experience following a successful deployment of the NICE SmartCenter suite
The value-add that NICE solutions delivered to American include being able to find better ways to understand trends in customer calls and how to more effectively provide services to them. Additionally, the system has been leveraged to assist management in making key process improvement decisions.
Mar 9 · 10:36:00 AM · Source: Market Watch
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by Steve Wieczorek
Delta Air Lines Inc. (NYSE:DAL) and JetBlue Airways Corp. (NASDAQ:JBLU) want exemptions from a new government rule that will limit the time passengers can be held on the tarmac, according to Statesman.com. The airlines say closure of the main runway at New York's JFK airport could mean expensive delays.
The Department of Transportation's new rule, which goes into effect April 29, orders airlines to let passengers off planes delayed for three hours or face hefty fines. The JFK runway closed March 1 and is already causing delays, and airlines don't want to be fined if they stretch past three hours.
Mar 9 · 10:23:00 AM · Source: Statesman.com
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by Steve Wieczorek
The U.S. Department of Transportation said Monday it has fined US Airways (NYSE:LCC) $40,000 for not disclosing full ticket prices on its Website, according to Market Watch. The Tempe, Ariz., airline was accused of not providing additional taxes and fees on initial searches for one-way flights, nor any notice that the additional costs would be added later in the transaction.
The DOT requires Internet advertising to display the full fare after taxes and fees on the first screen, along with a hyperlink that takes consumers to a page that describes the additional charges, according to the agency.
Mar 9 · 10:15:00 AM · Source: Market Watch
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by Steve Wieczorek
Seattle's Pear Press has teamed with Alaska Airlines (NYSE:ALK) to promote its bestselling book "Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School" (2009) by molecular biologist John Medina, in a marketing move to overcome the challenges facing publishers in search of an ever-elusive customer base.
Pear Press founder and publisher Mark Pearson reached an agreement with Alaska Airlines in which the press has provided 10,000 copies of Brain Rules in exchange for free marketing and publicity through the month of March via the airline's website and extensive email list.
Mar 9 · 10:02:00 AM · Source: Publishers Weekly
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by Steve Wieczorek
AirTran Airways (NYSE:AAI), the Orlando-based discount carrier saw $5 to 6 million of revenue evaporate because of the winter storms that pounded parts of the country since the beginning of the year. According to the HeraldTribune.com, AirTran canceled over 1,400 flights over an eight-to-10-week period. That is more than it canceled over an 11-month period last year.
AirTran's first-quarter capacity will be up only 6 percent, a lower projection than the 7 percent to 8 percent increase the airline had been expecting. For the year, however, AirTran plans to increase capacity 3 percent to 4 percent.
Mar 9 · 9:53:00 AM · Source: HeraldTribune.com
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by Steve Wieczorek
China Southern Airlines Co., (NYSE:ZNH) the country's largest carrier, said it planned to raise no more than 10.75 billion yuan (1.57 billion U.S. dollars) through private issue of Shanghai and Hong Kong-listed shares, according to TradingMarkets.com.
The sale of shares was to improve the company's capacities to cope with possible risks, according to company's statement filed to the Shanghai Stock Exchange Monday.
No more than 10 billion yuan of A shares would be raised through the private issue, according to the company. The A shares would be issued at not less than 5.66 yuan per share and the H shares at not less than 2.73 HK dollars.
Mar 8 · 3:28:00 PM · Source: TradingMarkets.com
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by Steve Wieczorek
China Eastern Airlines (NYSE:CEA) has signed a multi-million dollar deal with Sabre to provide its Sabre AirVision Network planning & scheduling solutions to the airline, according to Travel Blackboard. Shanghai-based CEA, one of China’s largest airlines, recently gained approval for the acquisition of Shanghai Airlines
In addition to its takeover of Shanghai Airlines, CEA has also signed a firm order of 16 Airbus A330s to be delivered between 2011 and 2014. These new planes will be used mainly on routes to Europe, the US and Australia. While facing fierce competition in the domestic network, CEA is bullish about its international plans.
Mar 8 · 3:19:00 PM · Source: Travel Blackboard
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by Steve Wieczorek
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