UAL Corp. (UAUA)

United Airlines announced the company was first in on-time performance for domestic scheduled flights among America’s five largest global carriers for 2009 as measured by the U.S. Department of Transportation (DOT) and published in the Air Travel Consumer Report released today. Among this group of carriers, United climbed to first place for calendar year 2009, surpassing Delta (including its Northwest subsidiary), American, Continental and US Airways, with 81 percent of United flights arriving at their destinations within 14 minutes of the scheduled arrival time. United’s year-over-year improvement on this measure was nearly 10 percentage points. Preliminary statistics indicate the company’s leading performance continued through January 2010
“This performance improvement demonstrates United’s commitment to getting our customers to where they need to be safely and on time,” said John Tague, president of United Airlines. “This is the direct result of the work we did in 2009 through good weather and bad, at each airport, and across every department and work group.” In late 2008, United launched a back-to-basics effort – Focus on 5 – designed to shape the company’s activities around safety, reliability, customer service and financial performance.

Feb 16 · 2:17:00 PM · Source: Company Press Release
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by Steve Wieczorek